TickrMeter Setup guide

Before beginning the set up, please make sure you:.

How to change Wifi

To change the wifi, please start your TickrMeter while having the currently linked WiFi switched off. This will force the TickrMeter into asking for a new Wifi, hence enabling you to connect the new one. It's a bit of a hassle, but we are working on

How to setup night mode + troubleshooting

To set up night mode, please go to "User Devices" in the top right corner, and here you will find an overview of your devices. Press the gear icon, and you will be able to set up night mode.😊Many TickrMeter users (including myself) have misunderstoo

Haven't received my IndieGoGo perk/backing

First of all, thank you so much for backing and trusting the project. We apologize if you have not received your IndieGoGo order. We sent a shipping survey out, to arrange shipping for all IndieGoGo backers back in 2021, however, some backers may hav

How to get the Mac address from TickrMeter & how to connect to corporate WiFi

How to reset your TickrMeter

If you wish to reset the devices you need to:

My TickrMeter is stuck on "WiFi not connected"

If your TickrMeter is stuck at Wifi hotspot, you need to re-connect your WiFi to TickrMeter. To do this, go to your Wifi Network, and there you should be able to see a "TickrMeter" network. Choose that network and from there you can connect it to you

TickrMeter stuck on "Server Connected"

If the device is stuck on "Server Connected!", a quick fix is to try and restart the device. To do this,. please select a USA-listed stock on your tickrmeter portal. You can try TSLA — send to tickrmeter. Then turn the device off and then on as illus

How to return TickrMeter

PLEASE NOTE:. Before returning, you must remove your devices from your TickrMeter account. Here is a guide:. Please note, we can only offer a full refund if these steps are completed. If you have any questions, please feel free to contact our support

Cable not working/ defective

If you're having problems charging your Tickrmeters with the issued cable. You can try to use a different cable and adapter. But first, make sure to try using the cable and adapter to different devices to check if. it's properly working. If this does

How long does shipping takes?

Our regular shipping time to the EU is estimated to be 7 to 10 days, while 3 to 5 days to the US. Shipping time varies depending on the country's location, weather, and also the destination's custom clearance. Please check your shipping tracker frequ

How long should I charge my device?

You need to charge the device for approximately 5-7 hours for the battery to be full 😊. The battery should last up to 30 days, just make sure your device is up to date.

How to force firmware update locally

If you're encountering issues while attempting to update your TickrMeter device via the app, worry not. There's an alternative method where you can manually download the update on your phone and upload it to your TickrMeter. This guide will walk you

AM/PM Clock Format

Our tickrmeters clock format is currently AM/PM, but we will surely add a 24H clock format in the future. You can sign up for our newsletter for updates about this.

Playlist capacity

You can add up to 10 stocks in a playlist at the moment. We are working on increasing it up to 20 in the future :)

Experimental Fast Refresh Mode

Users can toggle this on to allow them to have a faster refresh rate than 5 min. Note: Faster Refresh Rate = Lower Battery :)

Device remains out of battery

If your devices are having charging problems. 1) Please give the TickeMeter direct power from a 45W to 100W USB-C charger for 8-10 hours. (you have to plug it into an “old style” phone charger or the USB outlet from your laptop or similar.). 2) In yo

Why does my device doesn't show green/red light?

There are 2 reasons why your device doesn't show green/red lights:. 1. The battery life is under 50%. 2. The device is not plugged in. Make sure that your device is plugged in and has at least 75% battery for the LED lights to appear :)