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TickrMeter

Welcome to the TickrMeter Help Center. Find answers to your questions about setting up and using your TickrMeter device with our step-by-step guides and comprehensive articles. Our team is here to help you make the most out of your TickrMeter experience. Explore our resources now!

TickrMeter Help Center - Setting Up and Using Your TickrMeter Device

Before beginning the set up, please make sure you:.

Before beginning the set up, please make sure you:<ol><li style="font-family: Verdana, Geneva, sans-serif;">Have the unit plugged in USB during the whole setup process.</li><li style="font-family: Verdana, Geneva, sans-serif;">Do NOT stack units during setup, plug each one in individually and let them fully charge before stacking.</li></ol> <ol><li style="font-family: Verdana, Geneva, sans-serif;">Create a TickrMeter cloud account If you haven&apos;t already, click&#xA0;<a href="https://www.tickrmeter.com/">here</a> to create an account. Remember to confirm your account by clicking the link in the verification email after signing up. </li><li style="font-family: Verdana, Geneva, sans-serif;">Plug in your TickrMeter and turn it on Turn your TickrMeter on, by flicking the physical button on the back to the right.&#xA0; The light bar will now glow white, and the screen will flicker. This is completely normal. <img data-fr-image-pasted="true" src="https://tickrmeter.io/static/media/BackV2.417b876c.png" alt="Tickrmeter" id="isPasted" class="fr-fic fr-fil fr-dib" style="width: 397px;"> When the screen says&#xA0;&quot;WiFi HotSpot&quot; it means it&apos;s ready to connect your WiFi.&#xA0; </li><li style="font-family: Verdana, Geneva, sans-serif;">Connect TickrMeter to your Wi-Fi <span id="isPasted" style="color: rgb(0, 0, 0); font-family: Verdana, Geneva, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Open the Wi-Fi settings on your phone and connect to the &quot;TickrMeter&quot; hotspot, as illustrated below: <img data-fr-image-pasted="true" src="https://tickrmeter.io/static/media/Phone.c992fba2.webp" alt="Tickrmeter" id="isPasted" class="fr-fic fr-dii" style="width: 350px;"> After connecting to the TickrMeter Hotspot, the following page will show: <img data-fr-image-pasted="true" src="https://tickrmeter.io/static/media/Find%20WiFi.5b9a3b72.webp" alt="Tickrmeter" id="isPasted" class="fr-fic fr-fil fr-dib" style="width: 350px;"> Press &quot;Find WiFi&quot; and select the Wifi you want your TickrMeter to connect to. After connecting, the screen will say &quot;Server Connected!&quot; </li><li style="font-family: Verdana, Geneva, sans-serif;">Assign TickrMeter to your account Your TickrMeter should now show a 5 digit code, as illustrated below: </li><li style="font-family: Verdana, Geneva, sans-serif;"><img data-fr-image-pasted="true" src="https://tickrmeter.io/static/media/Firth.bf756fb0.png" alt="Tickrmeter" id="isPasted" class="fr-fic fr-dib fr-fil" style="width: 426px;">Enter the code shown on TickrMeter. These 5 digits are used to connect your device to your TickrMeter account. Now, log in to&#xA0;<a href="https://tickrmeter.io/" style="box-sizing: border-box; background-color: transparent; touch-action: manipulation; transition: all 0.5s ease 0s; color: rgb(68, 68, 68); text-decoration: none;">TickrMeter portal</a>. and press &quot;New Device&quot;, and enter the 5 digits shown on TickrMeter. You will now be guided on the platform on how to add your preferred stocks and/or cryptos.&#xA0; If your device is still showing WiFi hotspot, please restart your device and go to step 3. Note: the code is valid for 10 minutes, to refresh it simply restart TickrMeter.</li></ol>

TickrMeter Setup guide

To change the wifi, please start your TickrMeter while having the currently linked WiFi switched off. This will force the TickrMeter into asking for a new Wifi, hence enabling you to connect the new one. It's a bit of a hassle, but we are working on

<div data-block="true" data-editor="3q2sv" data-offset-key="46dvl-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="46dvl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">To change the wifi, please start your TickrMeter while having the currently linked WiFi switched off.&#xA0; This will force the TickrMeter into asking for a new Wifi, hence enabling you to connect the new one.&#xA0;</div></div><div data-block="true" data-editor="3q2sv" data-offset-key="dpvvb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div><div data-block="true" data-editor="3q2sv" data-offset-key="1ddkf-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1ddkf-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="3q2sv" data-offset-key="ju87-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ju87-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">It&apos;s a bit of a hassle, but we are working on improving this flow. &#x1F60A;</div></div>

How to change Wifi

To set up night mode, please go to "User Devices" in the top right corner, and here you will find an overview of your devices. Press the gear icon, and you will be able to set up night mode.😊Many TickrMeter users (including myself) have misunderstoo

<div data-block="true" data-editor="b9fjk" data-offset-key="pbrl-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="2ibqv" data-offset-key="do14j-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="do14j-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">To set up night mode, please go to &quot;User Devices&quot; in the top right corner, and here you will find an overview of your devices.&#xA0;</div></div><div data-block="true" data-editor="2ibqv" data-offset-key="aki7r-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="aki7r-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="2ibqv" data-offset-key="b7lu3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b7lu3-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Press the gear icon, and you will be able to set up night mode.&#x1F60A;</div></div><div data-block="true" data-editor="2ibqv" data-offset-key="abarn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="abarn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><figure contenteditable="false" data-block="true" data-editor="2ibqv" data-offset-key="7489l-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; display: inline-block !important; margin: 0px !important;"><img data-fr-image-pasted="true" src="https://uploads.gorgias.io/g5KDM28vYmx9aByw/Skrmbillede_2023-02-23_kl._18.15.25-8a627342-3520-4111-8355-87474cc11e2a-151b69ec-c4ce-408b-98f5-19ea2fd75626.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; max-width: 100%; width: 400px; cursor: default;" class="fr-fic fr-dii"></figure></div><div data-block="true" data-editor="2ibqv" data-offset-key="2ngrd-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2ngrd-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-offset-key="pbrl-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Many TickrMeter users (including myself) have misunderstood the night mode function.&#xA0; So actually, you have to&#xA0;set from what time the device has to turn off, to when the device has to turn again.&#xA0; Many users have this the other way around, so they put in online hours - (which, we found out, is more intuitive&#x1F605;)</div></div><div data-block="true" data-editor="b9fjk" data-offset-key="flu4k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="flu4k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="b9fjk" data-offset-key="bilne-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bilne-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">We are working on a night mode that is directly connected to the stock exchange&apos;s open hours - so sit tight for that &#x1F60A;</div></div>

How to setup night mode + troubleshooting

First of all, thank you so much for backing and trusting the project. We apologize if you have not received your IndieGoGo order. We sent a shipping survey out, to arrange shipping for all IndieGoGo backers back in 2021, however, some backers may hav

Haven't received my IndieGoGo perk/backing

<div data-block="true" data-editor="sfcv" data-offset-key="444n-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="444n-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Some Wifi&apos;s (especially corporate Wifi&apos;s) require the Mac address to establish connection between TickrMeter and the Wifi. Here is a guide on how to find the Mac address.&#xA0;</div></div><div data-block="true" data-editor="sfcv" data-offset-key="4dt3g-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4dt3g-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="sfcv" data-offset-key="7ebc0-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="7ebc0-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Firstly, connect TickrMeter to your account on an open network, (home or phone hotspot as an example). Watch&#xA0;<a href="https://tickrmeter.gorgias.help/en-US/tickrmeter-setup-guide-240299" rel="noopener noreferrer" target="_blank">this guide</a>&#xA0;on how to connect TickrMeter to Wifi.</div></div><div data-block="true" data-editor="sfcv" data-offset-key="46cs8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="46cs8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="sfcv" data-offset-key="f98f1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="f98f1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">In the &quot;User Devices&quot;&#xA0;(<a href="https://tickrmeter.io/user-devices" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: rgb(74, 141, 249); text-decoration: none !important;" target="_blank">https://tickrmeter.io/user-devices</a>)&#xA0;sub-menu, the mac address is stated as showed below:&#xA0;</div></div><div data-block="true" data-editor="sfcv" data-offset-key="3lkvp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="3lkvp-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><figure contenteditable="false" data-block="true" data-editor="sfcv" data-offset-key="4ou0j-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; display: inline-block !important; margin: 0px !important;"><img data-fr-image-pasted="true" src="https://uploads.gorgias.io/g5KDM28vYmx9aByw/image-b7464b01-180a-4429-8779-dd3aa452542d.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; max-width: 100%; width: 235px; cursor: default;" class="fr-fic fr-dii"></figure></div><div data-block="true" data-editor="sfcv" data-offset-key="7fmt2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <div data-offset-key="7fmt2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">To change Wifi after Mac Address has been found, just remove the item and add it again.&#xA0;</div></div><div data-block="true" data-editor="sfcv" data-offset-key="2haan-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

How to get the Mac address from TickrMeter & how to connect to corporate WiFi

If you wish to reset the devices you need to:

If you wish to reset the devices you need to:<ol><li style="font-size: 16px;">Log into your account on tickrmeter.io</li><li style="font-size: 16px;">Click on your name&#xA0;in the right corner&#xA0;</li><li style="font-size: 16px;">Click &quot;User Devices&quot;.&#xA0;</li><li style="font-size: 16px;">From here you can delete your device by clicking the bin symbol, in the line of the selected device.</li><li style="font-size: 16px;">After this, turn the device off - and then on to set it up from scratch again. &#x1F60A;</li></ol>

How to reset your TickrMeter

If your TickrMeter is stuck at Wifi hotspot, you need to re-connect your WiFi to TickrMeter. To do this, go to your Wifi Network, and there you should be able to see a "TickrMeter" network. Choose that network and from there you can connect it to you

If your TickrMeter is stuck at Wifi hotspot, you need to re-connect your WiFi to TickrMeter.&#xA0;To do this, go to your Wifi Network, and there you should be able to see a &quot;TickrMeter&quot; network.&#xA0;Choose that network and from there you can connect it to your own Wifi and do the rest of the setup.&#xA0; <a href="https://tickrmeter.gorgias.help/en-US/tickrmeter-setup-guide-240299" rel="noopener noreferrer" target="_blank">Click here</a> to view the setup guide

My TickrMeter is stuck on "WiFi not connected"

If the device is stuck on "Server Connected!", a quick fix is to try and restart the device. To do this,. please select a USA-listed stock on your tickrmeter portal. You can try TSLA — send to tickrmeter. Then turn the device off and then on as illus

If the device is stuck on &quot;Server Connected!&quot;, a quick fix is to try and restart the device. To do this,<style type="text/css" id="isPasted">
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</style>please select a USA-listed stock on your tickrmeter portal. You can try TSLA &#x2014; send to tickrmeter. Then turn the device off and then on as illustrated:&#xA0;<img src="https://attachments.gorgias.help/uploads.gorgias.io/g5KDM28vYmx9aByw/BackV2.417b876c-23d5e5e7-37bc-446f-b812-4d27dce21369.png" style="width: 355px;" class="fr-fic fr-dib fr-fil"> If this does not help, you need to delete the device to reset it. Here&apos;s a guide:<ol><li style="font-size: 16px;">Log in to your account on tickrmeter.io</li><li style="font-size: 16px;">Click on your name in the upper right corner and then on &quot;User Devices&quot;.</li><li style="font-size: 16px;">From here, you can delete your device by clicking on the bin symbol in the line for the selected device.</li><li style="font-size: 16px;">Then you need to turn off the device - and then turn it back on to set it up from scratch again. &#x1F60A;</li><li style="font-size: 16px;">I&apos;m very sorry for this inconvenience - We hope this will be the solution to the problem. If not, please write to us and we will help you. &#x1F60A;</li></ol>

TickrMeter stuck on "Server Connected"

PLEASE NOTE:. Before returning, you must remove your devices from your TickrMeter account. Here is a guide:. Please note, we can only offer a full refund if these steps are completed. If you have any questions, please feel free to contact our support

How to return TickrMeter

If you're having problems charging your Tickrmeters with the issued cable. You can try to use a different cable and adapter. But first, make sure to try using the cable and adapter to different devices to check if. it's properly working. If this does

If you&apos;re having problems charging your Tickrmeters with the issued cable. You can try to use a different cable and adapter. But first, make sure to try using the cable and adapter to different devices to check if. it&apos;s properly working.&#xA0; If this doesn&apos;t work, feel free to reach out to us.&#xA0;

Cable not working/ defective

Our regular shipping time to the EU is estimated to be 7 to 10 days, while 3 to 5 days to the US. Shipping time varies depending on the country's location, weather, and also the destination's custom clearance. Please check your shipping tracker frequ

Our regular shipping time to the EU is estimated to be 7 to 10 days, while 3 to 5 days to the US. Shipping time varies depending on the country&apos;s location, weather, and also the destination&apos;s custom clearance. Please check your shipping tracker frequently to get updates about your package. If you still have questions, feel free to contact us.

How long does shipping takes?

You need to charge the device for approximately 5-7 hours for the battery to be full 😊. The battery should last up to 30 days, just make sure your device is up to date.

<span id="isPasted" style="color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You need to charge the device for approximately 5-7&#xA0;hours for the battery to be full &#x1F60A;The battery should last up to 30 days, just make sure your device is up to date.

How long should I charge my device?

If you're encountering issues while attempting to update your TickrMeter device via the app, worry not. There's an alternative method where you can manually download the update on your phone and upload it to your TickrMeter. This guide will walk you

If you&apos;re encountering issues while attempting to update your TickrMeter device via the app, worry not. There&apos;s an alternative method where you can manually download the update on your phone and upload it to your TickrMeter. This guide will walk you through the process.Please remember to have your TickrMeter plugged in during the whole process!Step 1: Download the Latest FirmwareTo start off, you need to download the most recent firmware for your TickrMeter to your phone or laptop.&#xA0;<a href="https://cdn.shopify.com/s/files/1/0549/5432/8246/files/FW-45.bin?v=1692727390" id="isPasted">https://cdn.shopify.com/s/files/1/0549/5432/8246/files/FW-45.bin?v=1692727390</a>Step 2: Enable Hotspot Mode on Your TickrMeterNext, you need to make your TickrMeter enter its hotspot mode. This can be done by disconnecting the unit from the WiFi it&apos;s currently connected to. You can achieve this by either turning off the WiFi or moving the unit out of WiFi range and restarting it.Step 3: Connect to TickrMeter&apos;s WiFiWith your TickrMeter now in hotspot mode, it will emit its own WiFi signal named &quot;TickrMeter&quot;. Using your phone or laptop, locate and connect to this network.Step 4: Upload the FirmwareAfter you&apos;ve connected to the &quot;TickrMeter&quot; WiFi network, open a web browser and navigate to the following URL: 192.168.4.1/update. You&apos;ll find an option to upload the firmware file that you downloaded earlier. Select the file, press &apos;Update Device&apos;, and patiently wait for a few minutes for the update process to finish.Step 5: Reconnect to Your WiFiOnce the update has successfully completed, you need to reconnect your TickrMeter to your regular WiFi network. After this, your TickrMeter should be up-to-date and ready to use.This guide provides a reliable workaround for instances when the app update process isn&apos;t successful. If you encounter any issues during this process.

How to force firmware update locally

Our tickrmeters clock format is currently AM/PM, but we will surely add a 24H clock format in the future. You can sign up for our newsletter for updates about this.

Our tickrmeters clock format is currently AM/PM, but we will surely add a 24H clock format in the future.&#xA0;You can sign up for our newsletter for updates about this.

AM/PM Clock Format

You can add up to 10 stocks in a playlist at the moment. We are working on increasing it up to 20 in the future :)

You can add up to 10 stocks in a playlist at the moment.&#xA0;We are working on increasing it up to 20 in the future :)&#xA0;

Playlist capacity

Users can toggle this on to allow them to have a faster refresh rate than 5 min. Note: Faster Refresh Rate = Lower Battery :)

<span id="isPasted" style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Users can toggle this on to allow them to have a faster refresh rate than 5 min.&#xA0;<img src="https://uploads.gorgias.io/g5KDM28vYmx9aByw/Screenshot_2023-08-14_at_13.13.10_1-32e34c4c-89a5-43f4-8cda-eff1af6bfb78.png" style="width: 472px;" class="fr-fic fr-dib"> Note: F<span id="isPasted" style="color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">aster Refresh Rate = Lower Battery :)&#xA0;

Experimental Fast Refresh Mode

If your devices are having charging problems. 1) Please give the TickeMeter direct power from a 45W to 100W USB-C charger for 8-10 hours. (you have to plug it into an “old style” phone charger or the USB outlet from your laptop or similar.). 2) In yo

Device remains out of battery

There are 2 reasons why your device doesn't show green/red lights:. 1. The battery life is under 50%. 2. The device is not plugged in. Make sure that your device is plugged in and has at least 75% battery for the LED lights to appear :)

There are 2 reasons why your device doesn&apos;t show green/red lights:1. The battery life is under 50%2. The device is not plugged in.<style type="text/css" id="isPasted">
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</style> Make sure that your device is plugged in and has at least 75% battery for the LED lights to appear :)&#xA0;